Free Shipping on U.S. orders over $50

Shipping + Returns

Shipping Policy

General Shipping

  • We are able to ship anywhere within North America including the United States, Canada, and Mexico

  • Orders ship Monday – Friday (Please allow extra time for order processing)

  • Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout

  • We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure successful delivery

Shipping Cost

We offer free shipping for US orders over $50 before taxes are applied. For orders under $50 before tax, shipping will be calculated at checkout.

International Shipping

We are able to ship anywhere within North America including the United States, Canada, and Mexico.

Address Changes

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order. 

APO/FPO Shipping

We are able to ship our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following:

  • The City must be entered as either APO or FPO
  • The State must be selected as either ‘AA’, ‘AE’, or ‘AP’
  • The Country must be United States
  • You must enter your Zip Code
  • Always remember to enter your full name, grade, and PSC or unit number

Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive. 

Return Policy

Returns

You will have 30 days after your order has been delivered to request a return. You will be refunded the cost of the items returned (less the $8.95 return shipping fee), which will go back on your original payment method within 3-5 business days, depending on your financial institution.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and with tags attached.

To start a return, please click the following link: Shop Driscoll's Return Portal

Once you’ve gone through the online return process, you will be directed to a confirmation page containing options to either print your own return label or present a QR Code at any USPS location to print the shipping label for you. You will also receive an email confirmation that includes a link to these printing options.

If using previously used packaging, be sure to remove all labels before applying your return shipping label.

If you have a question or a problem, please contact us via email at driscolls@harperandscott.com

Exchanges

Due to this being a limited collection, we are unable to process exchanges.

Damages and Missing/Incorrect Items

Please inspect your order as soon as you receive it and contact us at our customer service email address
driscolls@harperandscott.com immediately if the item is defective, damaged, missing or if you receive the wrong item. For damaged goods, please include pictures of the item(s) and packaging, so that we can evaluate the issue and make it right.

Customer Service Hours

Our customer service team is available Monday – Friday 9am – 5pm EST. If you send an email over the weekend, our customer service team will contact you the following Monday.